Stephanie Howard

Review of PHH

I have POA over my mother in law who has dementia,...

I have POA over my mother in law who has dementia, it took from Dec 2019 to April 2020 to recognize it. We are selling her house, my title company cannot get a payoff amount. They say it take 10 days to get it. I can call my mortgage company and get it in5 seconds. It took 10 days once they said received her POA to review it. Every time I call, I get a different answer every time. Forget trying to talk to a supervisor, they say they will call back in 72 hrs. That doesnt happen. No accountability with this company. STAY AWAY!!!