niz1vir

Review of Parkside Lodge of Mundelein-Lu...

I brought a close friend of mine to Lutheran advoc...

I brought a close friend of mine to Lutheran advocate general hospital for a colonoscopy at 9 AM. It took 25 minute wait just to get registered, then about two hours for the procedure. They had me wait with my friend after her procedure from 11:25 AM until 1PM so as to speak with the doctor who never showed up! Unbelievable. My friend was hungry and we were both tired of sitting and waiting. I asked to see the doctor, and was informed that doctor was busy, and we would have to wait for at least another 45 minutes to an hour and then maybe doctor would see us. We asked to be discharged and then had to wait for the nurse! They wouldn't let us go to a cafe in the hospital to eat! Insisted, for liability reasons, that I get my car and pick my friend up at "discharge" location! Stupefying, idiotic! My impression of Lutheran advocate general hospital is that it is run down, incompetently managed, profits, doctors and nurses come first, patients are a problem to be disposed of, ignored, and disrespected. Their time is important, but my time is not. This is the attitude, and perspective they have. They don't care a lick for the patient. I am very disappointed.