Good Morning, I would to say to that my experience...

Good Morning, I would to say to that my experience wasn t the best or the worst. I would first like to say that I appreciate the loaner that was giving to me being that my car was with you all for awhile. I truly believe that I paid for services that I wasn t expecting nor was it the reason I brought my car into for services. My first time I brought my car in it was for a noise that I heard like a loud buzzing sound, and my car would shake after going over 30 in speed, I was told I needed a wheel alignment and the noise was something in the engine, and I needed rear brakes and rooters ( which I agreed to be fix if that was the problem. So I got my car back and the noise was still there and it was still shaking over 30 miles in speed so I was asked to bring my car back and then they said I needed a wheel balanced, and the noise was a sensor that needed to be replaced and then put back and painted. ( I assumed that a wheel alignment would ve caused them to do a wheel balancing). So I received a call from my service person and he shared with me that they wheel balanced was taken care of again me assuming that I was going to be able to ride with out any shakes. I picked up my car I was told that the reason that my car was shaking was due to me needing a set of new rims. I asked that my car be cleaned out fully under the circumstances that I was told why it took them awhile for my car to be complete due the dealership being closed due to Covid reasoning . I got my car back and it wasn t cleaned at all I had to wait almost an hour once I got there to pick up my car after I received a call saying that it was ready at 9am I got there a little after 2pm. So I m not a happy customer at all. I feel like I spent a lot of money and I m not happy with the service.