Jake Levant

Review of Desert Regional Medical Center

Had to come in with my partner who has medical iss...

Had to come in with my partner who has medical issues and is trying to receive help for it. The front office staff were extremely disrespectful to us, batting my partner these weird looks because of his condition. And the staff assumed I was using hard drugs and treated me as such. I was having chest pain and was enduring alot of stress from trying to provide the care to my partner that he needs and deserves and the hospital completely neglected to treat him like a human being. Some of the staff were friendly but the technicians and nurses in the ER room are some of the most disturbing medical "professionals" I've ever had to work with. They have absolutely no regard to the mental well being of their patients, they fight and argue with patients, and they ignore patients, which also happened to me because I was hungry and haven't eaten for 3 days and one of the nurses told me, "too bad, what to you want us to do about it?" I came to seek treatment for my mental health issues and to make sure my partner was going to receive the medical care that he needed. But this entire process has been extremely dehumanizing and I just hope that for the hospital's sake that they at least introduce some type of program to train staff to treat their patients with respect and like they are actual human beings, very disappointed and it has been a traumatic day to say the least, sad.