Susie Garcia Review of Lexus of Austin
Best service ever.
Best service ever.
Mind you I was shopping around for
A little over two weeks at different locations,
And nothing compared to Lexus Sales Service.
My guide/ sales persons Mr. Dean Royal (used inventory) and Mr. Chris Ashley assisted. Yes
Both were very friendly, courteous and helpful.
I understood at all moments where we were
In the process of my service.
They took the time to assist me during a
Busy day, and really appreciated there attention.
Mr. Dean Royal made sure all areas were sanitized and cleaned btw moving from one office to another.
I never felt rushed or pressured during my visit.
Everyone was very friendly and helpful during the
End process of owning my first ever Lexus Nx200t.
The finance service rep (Mr.Rotkowski) and also the rep who explained my many features in my car. (Chris Lopez)
During this time I understand the social distancing,
The only thing missing was the wow factor of a big red bow and a hug/handshake. But my sales reps
Extra care made up for that... thank you Mr. Dean Royal and Lexus Team.
I ll definitely refer my healthcare colleagues to you
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