The hotel is correct, clean and with everything yo...

The hotel is correct, clean and with everything you need. We were given a portable wifi as a courtesy for our stay which was very useful to us. Upon arrival we were greeted by a receptionist who was the height of sweetness and friendliness. So much so, that we trusted him when he sold us the "Contrasts of New York" tour for $ 70 per person for the three of us. He asked us for a down payment of $ 90 and told us to pay the rest when we got on the tour bus. And then, since I had already seen that excursion on the internet, I consulted it to remember the route. My surprise was that on the internet, the same excursion, with the same company was worth 27 euros cheaper. The next day I went down to politely ask for my money back and he didn't even look me in the face to say good morning. He returned my money in a bad way in the presence of the hotel manager, who was at the reception. If he charged me 27 euros more per person than the service is really worth, I wonder where the extra 81 dollars I was paying would go, an amount very close to the down payment that he had to return.
I hope that a hotel reception will guide me and help me find my best option when I am staying there. It seems wrong to me that they tried to charge me all that extra money and very unprofessional that this person did not even look us in the face and treat us rudely.
Too bad it could have been a good stay.