Overall, it was nice. We booked a preferred room a...

Overall, it was nice. We booked a preferred room and loved the BMW transfer. Beautiful resort and ocean. We loved our room. We also loved the pizza. However, booking reservations for restaurants is a scam. When we went to book, there were NO reservations available for any restaurant during our entire stay. When we asked to speak to a manager suddenly there were reservations available every day for any of the restaurants. Also that manager told us we did not need reservations for Soy, so we went there for dinner and were told we couldn t eat there without a reservation? Also every time we went to the beach every chair was taken by towels, but we never saw anyone actually use any of these chairs. As a preferred memember, I did not feel very accommodated. The pool also needed more frequent cleaning-a lot of bugs and leaves. As a young couple here celebrating our engagement, we were often overlooked by staff. Attention was geared to the older crowd. Most likely will look elsewhere when taking our yearly Caribbean vacation.