sarah nolin

Review of Dealer Imaging

I recently purchased a vehicle from Bluebonnet Jee...

I recently purchased a vehicle from Bluebonnet Jeep and ask for a print out of the codes. I did not recive a copy of the codes, but was told it was just the tire air pressure. I was not offered any warranty for the vehicle. After purchase I took it to my mechanic... Who said there were NO CODES. For a used vehicle this is only possible if the codes are cleared.... intentionally! Very shortly after (a week or two) I started having transmission issues. In the end I ended up having to completely replace the transmission... This was 1/2 again the cost of the entire vehicle!
Do not purchase from this chain!.... I thought I would get honest dealings from a larger Ford Jeep dealer... Nope! When we tried to reach out to the dealership, they just gave US the run around! I have recently been in contact with the dealership and they informed me they have no clue how to deal with a Toyota, and that they never have been asked to print out a code history, also sent over the paperwork from our mechanic and the bill from our mechanic that shows the code history that was pulled from the truck before we replaced our transmission our selves! I have still not heard back from them in response to this and they always claim they have tried calling I also left a phone number on the email for them to contact me and still nothing.