Skeet Lee

Review of Fls connect

FLS Connect is an excellent place to work. I cann...

FLS Connect is an excellent place to work. I cannot speak much to working within the call center but if it is anything like the culture with TSR Remote agents, then it is a great place to work. In almost everything that they do there is a positive connotation - I don't think I've ever once heard something I took as negative from a manager. In my opinion they have been extremely fair to me and willing to work through any situation as long as you show effort - which in my opinion is very easy to do. The wages are extremely fair and competitive, and for those of us working from home, you can't beat that in a pandemic.

There has always been a positive atmosphere around self-improvement in the work and the managers do go the extra-mile to make sure you are successful with your job through useful coaching and constructive criticism critiques. The experience with coworkers is just as positive. Even in the remote environment your fellow tenured agents will do everything they can to help you also. As long as you have the will to keep going on your calls day in and day out, you're pretty much guaranteed to have a permanent job.

I have been an employee for over two years and I have to say this is probably one of the best companies I've ever worked for - and with remote positions available the only thing standing between you and a good job is a few minor pieces of equipment, speedy internet, and will and determination - and for anybody that's already got experience in a call center, it's really a no brainer.

And to anybody that lives in a community that can work in their call centers (Phoenix, AZ, that's you!) you should really give them a try.