My story is one of complete frustration. I purcha...

My story is one of complete frustration. I purchased a power mirror from them, installed it on my car, and it did not work. Very upsetting. Then I found out from their customer service that the only way to get another mirror before waiting for them to receive this one shipped back... was to purchase a second mirror. Then when they receive my return I will get credit back for the first one. Also ... they making me pay for the shipping on their defective part to return it. So I pay shipping twice. This is their policy - a defective part ends up costing the customer extra money, besides the extra time and besides the frustration of having to install it twice. I have dealt with many online auto vendors and have never seen such terrible policies. I will never use or recommend them again.