Many residents in the uk have some miner annoyance...

Many residents in the uk have some miner annoyances with there landlords/landlord agencies. With this said very few could beat trivallis in lazyness and incompetence. On many occasions while renting one of their property's I come to expect as they call 'minor inconveniences' such as a building wide fire alarm for a block of flats that was set off taking over 2hours for an engineer to be sent to restart the system that on arrive was not trained on the system installed. This incident was started around 8pm finaly resloved after many calls from residents around 11:30pm. (side not to this trivallis where also awaire that there was a 4 year old child outside in the cold and rain during this incident) A short note on there customer service. Not worth waisting your breath. They will alway send you to a different company if you have any problems even if they are no longer connected by trivallis