Neil Neuberger

Review of Pinheads Bowling Center

I have been going to Pinheads for about a year now...

I have been going to Pinheads for about a year now. During that time they have constantly been changing and updating the place. It shows that the management wants to continuously improve. The food is great for a bowling alley or even as a stand alone restaurant. They have really hit the sweet spot of "something for everyone". They have an arcade, a bar with live music, outdoor volleyball, and a bowling alley. They also have many weekly events like poker nights, beer school, music bingo, etc. I was there the other night ordering a pizza. I guess many of the bowling lanes also had pizza orders in so the result was my pizza took about an hour to come out. My server apologized three times and then the manager came over and apologized and comped the pizza. Keep in mind this was without my complaining or asking for anything. That showed me that they care about customer service and improving. As a loyal patron my only criticism/advice would be in regards to the area next to the arcade. I think its an event room? Perhaps it is booked and makes alot of money, but every time that I am at Pinheads the room is almost completely empty. When this room was put in (along with the arcade bar) it limited the space of the arcade. If the party room is not very busy (as it appears to be when I am there) perhaps there could be a better use of the space. However i am not there everyday and maybe there are lots of events and the room works just fine. Who knows. Overall pinheads is cool. Good work