Zach Zube

Review of Discovery benefits

They LOCK access to your FSA card (money from your...

They LOCK access to your FSA card (money from your own paychecks, mind you) if they deny a single claim. I've been actively trying to reconcile a claim for 6 months now (have submitted 6 variations of receipts to try to meet their inconsistent requirements) and they have the most useless customer service staff who cannot help with anything. They make it sound like locking the card is in line with IRS policy, but it's NOT. The people running DB are PIGS who restrict access to healthcare dollars in the midst of a pandemic. Good for you DB, sleep well tonight.