Rita Beving Review of A #1 Air
A-1 Air came in a timely manner, but the very firs...
A-1 Air came in a timely manner, but the very first thing is that the customer service person told the repairman that we were a "check up" for our system when we clearly told her it was broken. My husband and I were not amused that A-1 Air torched (yes, torched) the fan blade to get it off so it was not reparable. So I sent him packing - and got nothing fixed for our fee. Then Milestone came out for more ($99) and saw the torched fan blade - also not able to get parts on a Saturday. They wanted us to spend $8000+ for a new system we didn't need. We told them we just wanted our old system fixed so they estimated $800+ - on Saturday for the parts which magically jumped up to more than $1400 on Monday. After all of that, Dallas Plumbing came out and fixed it for less than $600. Here's the bottom line, the air conditioning business is a racket. And if they think you are desperate enough, you will pay anything to get it fixed. Remember those that advertise on TV are making you pay for it in the end.....
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