Tim Crickenberger

Review of garza blanca preserve

Worst nickel and dime hotel I have ever come acros...

Worst nickel and dime hotel I have ever come across. My job has me travel every week (M-Th) so I know a thing or two about travel and what to expect from a hotel. Polices are outlandish with the following examples
- Internet (10 dollars per day per device)
- extra coffee in the room (5 dollars)
- checkout past 12pm (100 dollars per hour on every hour)
- massage (145 U.S. dollars for 50 minutes)

The rooms are new (towers 4,5,6) and have amazing views but lack functionality and purpose. Examples include
- no waste basket in the bathroom
- soap dispenser with no soap
- limited privacy with only partial door

The service was amazing in terms of pool side and bell boy. Hotel itself was well maintained and the gym was fantastic (shockingly complimentary).

The last straw for us was being held at the gate for 25 minutes while they tried to verify we had paid our 50 dollar tab at the pool (mind you our credit card was on file). When we asked to speak to the manager - they couldn't locate one - how convenient.