Oil changes are cheap but some staff have issues. ...

Oil changes are cheap but some staff have issues. On one occasion, a tech broke off part of my running board and just placed it inside the cab. When I asked the receptionist about it she wasn't very pleasant and said that "it was rusty." I knew it wasn't from rust that a plastic piece fell off, but she kept refusing to take responsibility. Another time I brought a different truck in for an oil change and the tech didn't put the oil drain plug all the way in when finished. If my dad wouldn't have noticed the oil spill on my garage floor when I left for work the next day my truck would have probably lost all it's oil by the time I got home. I called and told them about it and they just said "they will let the tech know." I like the 25 dollar oil changes but I don't like the shady I have had to deal with! Other than these two occasions I have had a positive experience.