J

Jim Jenkins

4 years ago

Never again will I go to SWS. When I walked in I w...

Never again will I go to SWS. When I walked in I was directed to the center of the store "customer service" just to get help. There were two employees sitting at their computers and neither seemed willing to help me with what I needed even though they were helping no one else. When I was finally addressed I started to describe the issues I was having with my computer and before I could even get halfway through the employee told me I would have to instead go to Elliot's Electronics. I told the employee that Elliot's didn't carry the computer hardware I needed but I was instead interrupted and told there was nothing they could do. After going to another store I was told my hard drive was failing. I purchased my drive from them and had my computer back in two days. They didn't want my business at SWS and I would guess they don't want yours either.

Do not waste your time with SWS, they are beyond rude.

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