Lovely hotel such a shame about the noise, staff w...

Lovely hotel such a shame about the noise, staff were great, room was great, very central location, booking was easy, very clean. Sadly the function that was on meant we had very little sleep. The music was bouncing of our walls, we did call down to reception twice and was told they would turn it down but never happened. I really hate to leave a negative review however paying so much a night to have an upgraded room we really should have been able to enjoy a nights sleep. The next morning a lovely member of reception staff gave us free parking and a free upgrade on our next stay and was very accommodating but we was so tired. Really nice staff