Diidii D

Review of Sheraton New York

Everything is clean and nice, the room service is ...

Everything is clean and nice, the room service is always on time and excellent cleaning, the staff is very professional, the problem is that they were over charging $900 twice and also $50 for security total: $1,850 and everything was paid, we didn't had to pay anything again. I spoke with them and they renounced the money but then when I left they took the money again. I'm always checking my transactions and I keep calling them to give my refund, BE CAREFUL AND ALWAYS CHECK THE STATEMENTS OF THE CARS THAT YOU ARE USING. They are collecting more than they are supposed to.