Matthew Grigsby

Review of Sears Holding Company

Worst customer service ever! Never buy anything fr...

Worst customer service ever! Never buy anything from this company. Customer service hung up on me, kept getting transferred from dept to dept, called corporate and was hung up on. Will not help at all with any issues. I originally ordered a wall oven, when i received the item it was damaged and came packaged in the wrong box with no bottom and was wrapped with tape to secure it together. GREAT JOB SEARS, loosing a customer over an issue that could easily be solved. I recommend that everyone stay away from sears and purchase from stores that will actually go above and beyond to help your needs.