Brian Cooley

Review of New Level Motorsports

Ordered part. Received it from a 4th party. FedEx ...

Ordered part. Received it from a 4th party. FedEx beat thebhell out of it. It was missing parts that were in the description. They acknowledged the missing parts. The manufacturer said that it was shipped wrong which is why it got damaged. They agreed to replace the whole order and ship the missing parts. I went to ship back the damaged product only to have UPS tell me that I would have to pay shipping with the labels that new level supplies. I emailed them telling the issue. They then called and went off on me. They said they were cancelling the new order and would bill my card again. Now I have a product that I cant use and I'm out $3000. I'm gonna speak to the manufacturer on monday and then a lawyer.