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We checked in 2/15/21 after three different hotel ...

We checked in 2/15/21 after three different hotel quotes (over 2 calls) for pricing from the hotel, not third parties. They finally decided to honor what they told us. We were told to download the app, self park, don t worry about checking in in person. We get here and had no idea what to do so we called and the girl was less than friendly and said everyone has to come in, I didn t know that. I m just trying to figure out how to get to our room. We had already self parked then had to go back to the front unload and then go park again (20 min or less or charged for parking). Got in the guy who helped us was friendly. Got to the room. They don t even open the trash bags for your trash cans, you have to do that. After this price I was shocked-seems minimal, but in addition to other problems it was annoying. No blankets or pillows provided for the couch bed that we specifically asked for, had to call and ask again. Drawer broke, thankfully my husband could fix it. Hooked up the roku and it didn t work, called again and they sent someone up. It was missing wires they had to connect. Went to take a shower and the water is stuck on. It took two of us to get the knob loose enough to adjust. How that happens I don t know. Now we are to day two, a rainy day. I need to do work this morning and the internet won t work. I called she said no one else has complained. I said ok. She said I can give you our company if you want to call. Shocked, no. That s the last thing I want to do on vacation is call an internet company and figure this out. Outdoors looks great, indoors is big and that s about the end of it. The closet light kept clicking on while we were all in bed trying to sleep as well. Maybe because they had to honor the rate we got the room that s broke. Very disappointed.

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