I had a Waterworks employee out to my house on a W...

I had a Waterworks employee out to my house on a Wednesday, two and a half weeks ago to gather information so that I could be given an estimate. He was very professional and my husband and I were very happy. We had many questions and were looking for suggestions. He was knowledgeable and a very good communicator.

Skip ahead two and a half weeks. I've called the Waterworks office maybe 8 times (the ladies who answer the phone are always very friendly, which I appreciate). Still I have no estimate and no one has been able to give me a reason why. I left a message with the person who was putting together the quote asking him to call me back ASAP. It has been several days and I've received no phone call. I am going to look for someone else.