Jay M. Review of Pleasanton Hilton at the Club
I attended an event here at the DoubleTree and fou...
I attended an event here at the DoubleTree and found the initial welcome to be very nice. It's not the fanciest entry but very nicely appointed with friendly staff and good seating areas.
There is good signage from the road and lots of parking.
The staff assisting the event was okay. It was difficult to get service when needed and there was no supervisor that was scanning the room. I had to wait several minutes to flag down a waiter to get some help.
The food quality was good but they were not flexible in any dietary restrictions. I asked for no sauce on my salmon dish and was told that it would not possible to make that modification. Luckily, the rice was delicious. However, they didn't have the training to ask me why I made that request nor offer me any accommodation. I would have been thrilled with just a place of rice instead of leaving the event hungry.
The room had good lighting and was quite large and comfortable. We were in what seemed to be one of the larger rooms. Noise could not be heard from outside the room and the acoustics was good.
Overall, I would consider this location to host an event but definitely inquire about dietary accommodations for guests.
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