I contacted Brittany Wilkerson at the OP branch ab...

I contacted Brittany Wilkerson at the OP branch about a boat loan 6/16. I advised I would send an application in as soon as I found wifi. I then called her 6/16 but didn't get a response. I emailed on 6/20 no response. I then emailed on 6/21 no response. I called the customer service and advised about the failure to respond. The rep indicated she would have a rep call me back. To this date, no response. Heck even the emails could have been responded to. Thank you for the horrible service Mazuma.

UPDATE: after this review Mazuma, Brittany helped me secure a boat loan. The boat loans was 4% lower than the dealer financing. I am all about giving second chances and was glad I did as Brittany worked my loan in an urgent pace. Thank you.