Moriz Schulz

Review of Iberostar

Enjoyed 7 nights stay.

Enjoyed 7 nights stay.
The hotel is nice, bright, clean and in a great location.
The rooms are large and all are with a sea view.
Here the big minus point, the shower drain was blocked.
When I finished after 15 minutes of showering, half the room was under water.
When I asked for help it took 30 minutes and 2 calls for it to come.
Spa is ok. Area is small but there is a jacuzzi, sauna and steam room.
Big minus point here, the early closing at 7 p.m.

In my opinion, the gym is far too small and there is a lack of equipment here.

The breakfast is good but there is still room for improvement.

Cleaning / laundry service took longer than you told us beforehand (2 days).
For the cost of doing it, this should work a lot, much faster and better.

Staff is the reason why it is not enough for the 5 stars.
Some hotel employees find unmotivation written on their faces.
One or the other is sometimes unfriendly.
For a 5 star hotel staff is not good enough.

On the whole, however, the stay was pleasant.
The positive aspects were sufficient.

++ The location
+ The food
+ \ - SPA area
++ The room
+ Hotel bar
+ Outdoor pool
++ cleanliness
- - staff
- - Laundry service
- gym
- - Communication / crisis management