Julie Tsoukalas

Review of Mount Sinai

Under construction and not properly labeled. I had...

Under construction and not properly labeled. I had to walk my 80 year old MIL all the way around the block and back to find the new entrance. Not easy for her. Then find out they called her with the wrong day for her appt, and we now have to come back the next day.

Also the front desk people sat around chatting like they were in a dorm room or bar, and used foul language repeatedly and openly without regard to people sitting in the lobby. Very unprofessional. Not impressed.

Last year at Christmas my MIL fell and had broken ribs. We were in the ER for SEVEN HOURS before they decided to admit her. That whole time we saw a doc for five min. The rest of the time I was just standing around as there was nowhere to sit. Would not recommend this hospital if you can avoid it!!

I gave two stars because the doctors and nurses we dealt with were friendly. But it doesn't make up for all the negative!