Poor communication and uncomfortable bed

Poor communication and uncomfortable bed

Went in for a couple's message and although it was unfortunate we couldn't be in the same room due to COVID, it was understandable given the circumstances.
I actually had a good bed and great message therapist, but my husband had an extremely poor experience.

His bed was so uncomfortable that he could barley roll over, let alone get dressed afterwards. His message therapist barley even touched any targeted areas that he told her about.
The worst part of the whole experience is that I asked my message therapist if I could take my mask off and she said yes, meanwhile my husband was told he needed to keep his on the entire 75 mins!!! He could barley breath, let alone relax.
It was disappointing as it was supposed to be a 10 year anniversary surprise for my husband. Nothing worse then hearing that he felt worse after getting the message then before.
Sadly we will be going back or recommending.