Eric MarasReview of512 Realty
Worst realtors I could have ever imagined dealing ...
Worst realtors I could have ever imagined dealing with. Our apartment bathroom at Centennial had a leak in one of the bathrooms in August 2014 when we moved in. We put in a maintenance request for the leak to be fixed, but it never was because it wasn't a "problem." It was a small leak at the time that didn't seem to be too bad, so we were somewhat ok with the decision to do nothing. Our AC broke in January, and we put in a request for it to be fixed. It was not fixed until halfway through the month of March. Next, the leak that we had requested be fixed back in August began to leak again in May during finals week. The leak was determined to be related to the AC, which should have been fixed at this point. Instead of fixing the problem right away, 512 blamed the homeowners' association and claimed that it was not their problem because it was a building pipe. Of course the homeowners' association pointed their finger at 512. Meanwhile we had no AC for several weeks while we (college undergrads) were trying to study for our finals. Finally, after about 5 days of finger-pointing people showed up to fix the leak. Dehumidifiers that made so much noise (in addition to not having a working AC in 100+ degree weather) I could not sleep were placed all around the apartment. Throughout this time the AC and bathroom were still not able to be used because the leak was still in the process of being fixed. After all of this, 512 didn't want to even give us our full security deposit back because we didn't hire an "approved" cleaner to clean the carpets, even though we did in fact hire a cleaner, just not one from their "special list." Not only that, but we were not given any compensation for the black mold that had been growing in the bathroom or the non-functioning AC that forced one of the tenants to move out for 5 days (he had to stay with a friend because his room was over 100 degrees hot). Even after the leak was fixed there was still black mold in the bathroom that had not been removed. I just can't believe that 512 didn't do their job and just fix the simple leak problem 9 months before it became a huge mess. I understand this sounds like a rant, but I am not the type of person to complain about trivial matters. The worst part about all of this is that we have been treated so poorly as well by 512 management because we are college students with limited finances and no lawyers. When we tried to go to the 512 offices to discuss our grievances after our numerous emails were either ignored or side-stepped, we were told that they don't do in-person meetings about these issues and that we should email them.

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