M

Maria Oleynik

4 years ago

It is thanks to this wonderful hotel that my young...

It is thanks to this wonderful hotel that my younger sister had a great impression of Moscow, where she was for the first time! The cozy room had a stunning view of the Kremlin, and a varied breakfast helped start the day in a good mood. Lady in Red Anastasia led a very interesting tour of the hotel and answered all the questions, Maria quickly checked in from the accommodation counter, helped to find the GHA card number and escorted to the room, and Igor from the lobby bar friendly helped with the choice of dessert, of which there are so many on the menu! During dinner at the Chancellor restaurant, the staff were very friendly and polite, food and drinks were brought in very quickly and it was incredibly tasty. On the second day, the staff at the breakfast restaurant already remembered our room, which was very nice. I especially liked the night shoe cleaning service, after which I even lost the desire to buy new shoes, because mine looked like new!

It was very pleasant to see that such Kempinski values as an individual approach and the pursuit of luxury are 100% fulfilled in Baltschug, the employees are real professionals in their field. Now we are looking forward to our next business trip to Moscow to stay at Kempinski Baltschug again!

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