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Grace Bonsol

3 years ago

Had the flooring peel back twice (shards of wood e...

Had the flooring peel back twice (shards of wood exposed) in the same spot in less than a year. The first time they fixed it. The second time they played phone tag for 3 months (calling to ask me what the problem was 3x a week just to put me on hold and tell me they would call back with resolution) before finally telling me they wouldn't fix it and I'd need to hire an outside contractor. Worst service.

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