John Kittinger

Review of Columbus / Worthington Air

John the did our estimate on Wednesday night and s...

John the did our estimate on Wednesday night and spent a little over an hour. Selected a furnace and AC unit for us at very agreeable price. Thursday John worked with me via email and phone getting us set up for Friday install, answering all our questions. Install scheduled for Friday between 8:30 am and 11:30 am. Brian and Nate showed up at 8:40 Friday morning ready to roll. Brian reviewed the install with us before getting started and we mentioned we hated the furnace filter location because we have to bend it around a wall bookshelf that in front of the furnace closet. He later told me about an idea he had to change the filter location. He had one of his workshop guys fabricate a custom box to place under the furnace to allow straight on access to filter (AT NO EXTRA COST!). After a little pause for the workshop guy to hand deliverer custom piece Brian and Nate had our furnace and AC install done in no time. After they cleaned up Brian walked us through our new units and new Nest thermostat. VERY PLEASED WITH WHOLE EXPERIENCE!