Nathan Carroll Review of Courtesy Chevrolet Group (Phoe...
One of the poorest dealer experiences I have ever ...
One of the poorest dealer experiences I have ever had. Scheduled an appointment to go over a 2015 Mustang GT Premium. Checked in with receptionist. The sales guy I was supposed to have was wrapping up with a customer and I got someone else. Disappointing because he seemed cool and enthusiastic over the phone. Replacement salesperson was completely uninterested in selling me a car. Maybe because I m 22 and she was under the impression I m just trying to take an expensive vehicle out for a joyride. She was completely silent during the awkward test drive, in which this car performed terribly. Icing on the cake being the wrench light suddenly popping up mid-drive. I own an EcoBoost Mustang so I m already familiar with this platform, and I noticed a few other issues in the 5 minutes I spent with this GT. Couldn t believe they had it for sale at 9k above Internet price! At the end of the drive, I got out of the car, salesperson got out, and we stood in silence for 20 seconds as I anticipated her to show SOME sort of enthusiasm. Walked way from that steaming pile of garbage (which looked unacceptably worse in person than it did the online photos) and I ll spend my money somewhere else.
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