The reason I gave 2 stars was based on my experien...

The reason I gave 2 stars was based on my experience looking for an apartment thru several of their complexes...while I dealt with several kind and helpful people I was given the runaround on my qualifications to live in any of them I finally stopped going thru 1st lake and found a complex that was of equal value both monetary and benefits provided without any issue almost immediately where I pay 2 months at a time because I appreciated how swiftly and thoroughly my current landlords got me thru the process...I also put down a deposit which when I was told I did t get approved would be back in my account in 3 to 5 business days but took almost 3 weeks which required me to be the one to keep calling them and getting no results...I don't want to speak ill of the staff because they are just hardworking people but the company is at fault for these bad reviews...the properties look alright on the outside but many of my friends who live in these apartments have told me about many issues ...to be fair I didn't put one star cuz I don't live here myself and this is Metairie Louisiana not the Hamptons so expectations aren't that high but I am just sharing my experience...if I was rating just the staff based on the experience I had with them id give them 4 stars but if you add the other insights it averaged out to 2 stars...