Rasheed Benito

Review of Virgin Active Constantia

Gym is great!! Had a query I put through to manage...

Gym is great!! Had a query I put through to manager in the first week of Feb 2021 I asked enquired 4 times with staff if manager got the message, never got a call from the manager with regard to my query, had to explain 2 different managers lacked interest in my query still have not gotten an answer. Manager I spoke to advised I needed to consult manager on that weekend, instead of taking ownership and trying to solve themselves. She advised messaged would be passed on and I would be given a call back. To date nothing has happened, when I walk in the gym, I get greeted but nothing about my query, poor service in that regard! Gym and its equipment is on point though been there over 13 years and it's still good.