Enjoyed the experience but was over shadowed when ...

Enjoyed the experience but was over shadowed when they wouldn t refund me for a child s ticket.. my daughter s friend was sick and we asked for a refund the next day they said they would refund me when I get there but then decided to give me a credit note like I was going to take another 4hr journey down to Birmingham with children under 5yrs..
disappointed!! Dnt book online if it s a child s birthday just incase someone is sick.. Book on arrival...