The people at this facility do NOT communicate wit...

The people at this facility do NOT communicate with one another. And if you're looking into doing a birthday party the information on their website is not all correct. It says you pay half up front upon booking, that is FALSE they expect the full payment. Also says you get invitations and balloons? We did not get any of that. They do 2 different times for the water works pool party. One is 3 the other is 6. The 3 slot was taken (cause I had to go get more money because they needed the full amount NOT half) so we moved to the 6 o clock slot. When we showed up the girl at the front desk looked at us like we were crazy and asked if we were sure it was at 6??? And apparently she gave every single one of our guests the same look. You pay for 2 hrs, so at 8 when we were done and leaving all the employees were gone. Me and all our guests had to squeeze out through this old gate that didn't open all the way (the lifeguard showed us out) you're squeezing up against an old shed with nails sticking out of it!!! Then 2 other guests left before the lifeguard told us where to go and they got locked in the lobby cause everyone left already! I was under the impression someone would be there to help carry our decorations and stuff out to the car?

The lifeguard on staff was GREAT! Very friendly. And my daughter had a lot of fun.

This place is great for the kids, but from a parent's point of view I do not feel like it was worth $160.