Don't be fooled by the brand name. This hospital's...

Don't be fooled by the brand name. This hospital's level of care is terrible. I came to visit my friend who was admitted for a hip fracture, and we had a terrible time getting ANY nurse to come to assist with mobility from the bed to the chair and especially for bathroom needs. Multiple times he was not able to hold it, and would urinate on the floor, himself and the bed.When a nurse finally did come, she didn't change his soaked linens, but let him lie there in the wet and stench. When I went out to the hall to look for a nurse, they would say they would get his nurse, but after 15 minutes, no one came. After 30 minutes, still no one came. This hospital's service is a disgrace, their help is incompetent, rude, inefficient and lacking in willingness to help and assist their patients. When a hospital is in the business of taking care of the sick and elderly, it is their responsibility not to neglect their duties. When they fall short, they get a review such as this.

I would not be able to trust that my own family would be well taken care of after seeing how my friend's needs were ignored, time and time again. The nurses and doctors did not clearly communicate in layman's terms, what was going on, procedures, medications, etc. Instead, my friend and his family were interrogated by a team of "professionals" to determine the cause of his symptoms. This interrogation was unnecessary and caused much emotional and mental distress of my friend and his family.