Worse car repair experience ever!!! I had my car t...

Worse car repair experience ever!!! I had my car towed to a friend's shop and he had it towed to Big O Dodge because I was having issues with computer. My car was at the shop for over 6 weeks during which time I had to pay out of pocket for a rental. William was assigned to my car and after 2 weeks of me trying to reach out to him he finally returned my call and told me that he had no idea what was wrong with my car. He told me he was reaching out to Chrysler Corp. and that he would get back in touch with me. Another week passes by so I called back and explained that I was having to pay for a rental and I needed my car he gave me the number to Chrysler and told me to reach out to them. I did and they assigned me a case # and they called to discuss with William the issues. I talked back to William and was told that he had replaced a body module ($800) but that it didnt fix the problem and my car still would not start. I was then assured I wouldnt be responsible for this bill. After numerous conversations with me, the original mechanic, and Chrysler William assured us that we would not be paying for that part and I was looking at a repair bill of around $600. Finally after 5 weeks I talked to Mark who is Service Dept Manager we talked about background I explained everything about my car and he said he would check with William about the part. William called me again and said I did indeed need the part but that Mark said they would pay for it because of what I was told. A week later I called back to check with William on any updates and was informed he is no longer employed with them. (I wonder why?) I'm transferred to Mark who informs me my car is ready but the repair bill is $1561. After a lot of complaints he agrees to lower it to $1400 only $800 more than I was told. So six weeks and $1400 later I go pick up my car which is now ticking and it was not before hand. I go get Mark and he says for around $700-$1000 more he can fix it. I have to pay for something it wasnt doing before. I have my friend look at car again to see about the ticking. He is unable to diagnose the problem and since I have spent over $1500 on rental and $1400 on repairs I can't afford to fix the problem right now but he did see the alternator Big O Dodge had replaced had wires sticking out and the wire cover was just hanging off. The bottom of my front end has been damaged and the piece was tied back on with a piece of wire. Save your self a ton of money, time, and run around AVOID THIS PLACE!