Great customer service.

Great customer service.

I arrived as Jason and Bridget (I think that is her name...) were locking the front door to close for the day. I told them I'd stop back later - all I needed to do was exchange a Christmas gift for something else.

Jason opened the store back up, and took his time and with detailed descriptions helped me decide which GPS unit was best for my needs. Bridget kept my 5yr-old son occupied throughout. All of this for little or no net revenue (it was an exchange).

This is what makes a local bike shop special.