The hotel room could have been a little cleaner. T...

The hotel room could have been a little cleaner. Thankfully I brought cleaning supplies with us. There was no toilet paper in the room or wash rags. I had to call and request those items be brought to the room. The water parks were nice but much different than other water parks we've been to in the past. They have four different indoor parks and they are spread out. The lifeguards are very young and no doors are locked. They didn't seem to check our wristbands one time. I didn't like that the outdoor side doors to the hotel remain unlocked as well until 10:00 p.m. My son went down the blackhole slide and got stuck and they were not watching the camera and sent two more people down the slide. My husband was frantic looking for him. When the second kid came down and said that he was still in the slide. He could of been seriously hurt. .. but because he wasn't they literally offered us nothing. Not even an apology. We had to inform the managers oursleves. No proper incident paperwork was files with us. We were just informed us that they talked to their lifeguards. Be prepared to do a lot of walking and stairs. The food inside the resort was good. We did the campfire breakfast. We did have fun just feel that things could have been way better and handled much better.