Scheduled a pre-purchase inspection with Manny in ...

Scheduled a pre-purchase inspection with Manny in service. I live in NC and wanted to Richardson Toyota to inspect a vehicle I was purchasing from a neighboring dealer. Prior to arranging a flight the selling dealer was kind enough to drop the vehicle off.

A pre-purchase inspection takes about 1 hour. The selling dealer was told the truck would be done by 7pm Friday. The inspection was NEVER completed and the selling dealer refused to wait any longer.

The truck was sold, not to me, the next day. I received a call from the service manager stating "it's completely our fault, I know it's too late, there's nothing I can do."

This is complete incompetence. I would NEVER use Richardson Toyota service.