I have never felt so disregarded or dealt with suc...

I have never felt so disregarded or dealt with such an unprofessional business. I had an appointment via telehealth and was told that they needed to double check with my insurance to decide which hospital to do my procedure at. After ONE MONTH of 5 unanswered phone calls, 2 detailed voicemails, and a very angry email, I FINALLY got a call back that did not even acknowledge the fact that no one could even muster the decency to return a phone call or email. I have been in pain that could be resolved with a procedure, but no one bothered to communicate or return any of my calls or email. I am never one to complain, and as I work in health care I have a lot of grace for medical offices, but I will never return to this practice or refer anyone to them.