Ron Toppovich Review of Jake Sweeney Chrysler & Jeep I...
I took my Jeep to Jake's Weenie for regularly sche...
I took my Jeep to Jake's Weenie for regularly scheduled maintenance a few years ago. On the drive home from their service center, my transmission pan lost the seal, and all of the fluid shot out all over the my exhaust and highway (nice smoke screen for everyone on I-75 behind me I'm sure). I had to have the car towed to their place to fix it. I was told they didn't get the pan cover sealed properly after maintenance. All good, mistakes happen. "I'll give them another shot later" I thought to myself.
I took my Jeep back to Jake Sweeney's a few years later to replace a failing wheel bearing. Had a scheduled appointment for 8am Tuesday morning. They didn't get to my car until Thursday at 3PM. They told me it wasn't the wheel bearing, but a bushing for the sway bar needed replaced. Repair was $450 and they would call me when it was ready. Friday at 4PM someone called and said the vehicle was ready. As soon as I pulled off the lot, the same chief complaint was still present...sounds like a wheel bearing is going out. Loud rotational grinding. You can't miss it. Took the vehicle back, they took it for a drive and said it was my "aggressive" tires and tried to sell me a new set. Strange, the tires are the same as the OE tires, and they hadn't made a similar noise on the previous set of tires. Also, odd that it took 90K miles until I noticed the tires were loud. So, I told them to forget it. I picked up the vehicle and took it to King's.
King's replaced the wheel bearing, and the problem was solved in a matter of hours for less than what Sweeney charged me to NOT fix the issue.
I would not recommend Jake Sweeney's service department for anything.
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