William R. was friendly, curteous and a skilled cr...

William R. was friendly, curteous and a skilled craftsman. He did an excellent job of trying to diagnose some sort of moisture leak near the commode in our MBR. The seal is only about a year old and the small amount of moisture on the tile floor does does not appear to be coming from the commode. It may be coming up thru the slab from below as there is a nearby a shower pan. A video inspection of the drain system will be done next to try to isolate the source of the leak.

Victor C. used a camera to inspect our MBR commode drain line. He found a separation in the back yard in the cast iron sewer pipe and a low spot with some water in it in the MBR . He answered all my questions and was friendly, curteous and a skilled craftsman. He gave us invoices for several options to address the problems and possible John Moore finance options.