Kimmy Birdsell

Review of The Ford Store San Leandro Lin...

I did not have a good experience with the service ...

I did not have a good experience with the service portion of this dealership. It took a whole hour past my scheduled appointment to be spoken to about what my car needed which made me late for work. The two issues with my car had to do with my AC and my radio, and they inspected it and told me they couldn't reproduce the problems, but charged a thing or two and told me it was ready for pick up. They charged me over $400 for this "inspection", and right as I drove away my speakers blew out just like they have been before I took it in. Also, since the Bay area had another hot week with temperatures reaching the high 80s, I tried using my cars AC and sure enough it wasn't working properly. I just spent over $400 for nothing to change and now I have to take my car in somewhere else and spend more money for things to actually get fixed. I am very disappointed and frustrated with this experience.