If you see the name of this company DO NOT SIGN!!!...

If you see the name of this company DO NOT SIGN!!!! Horrible customer service!! I am terrified to see what else will go wrong with this company after reading the reviews. I called in for help retrieving a copy of the contract. They refused to provide it without a signed LOI. I had to mention I received an email that mentioned pulling it up online but I didnt do that because I wasnt able to get logged in. I was locked out of my account. She said she would have to call tech support and call me back. I asked to speak with a supervisor after her rustling the headset and smacking in my ear and refusing to help me. Stacy said "all my supervisors are in a meeting" Then a supervisor finally got on the phone after 14 minutes and said she was sitting there listening?!! She stated her name as Angela Masters.