Of all the hotels we have stayed in Chicago, The O...

Of all the hotels we have stayed in Chicago, The Omni did not fall short when it came to quality and cleanliness. Our King Suite was beautiful, spacious and elegant. Upon arrival, service was lacking as there was a bit of confusion and miscommunication with both our room and luggage - however, after resolving the rest of our stay was great. Facilities are great - fitness center was very nice. Only recommendation would be a bathroom update - the showers are a bit dated!