Terrifying how a hotel can deteriorate within two ...

Terrifying how a hotel can deteriorate within two years. Very pleasant at the time, this time a disaster from start to finish. Already at the check in we noticed that friendly is different. No indication of where and when there is breakfast and no word that the elevator ends one floor below the floor we were quartered in. The ceiling in the hallway was clearly worn and the fire alarm switch in the hallway was disconnected. After all, someone had attached a similar looking box with the comment "out of order". The ventilation in the shower had seen mold and probably not seen a cleaning rag for a long time. Construction work and fire alarm tests did not make the stay any better. The concierge was condescending and after talking to the receptionist, it became clear why he was taking such insolence. Disinterest in all complaints. This hotel has been deleted from us. Really a shame, because the location of the house is perfect for a city break. However, the deficits in service and the unfriendliness of the staff weigh significantly more.