I was looking for a new 2017 Caravan and Serpa had...

I was looking for a new 2017 Caravan and Serpa had the best online selection of 2017 s that I had found in the GTA. Lots of photos and detailed descriptions. They state that the advertised price includes everything except taxes and that means no surprises when you get down to signing on the bottom line. When I bought my last van a while back at a different dealer, after the price was negotiated they added Destination, Dealer Prep & Advertising costs . Anyway, after contacting the sales rep Graham Ross through email and obtaining more info, I dropped in for a test drive. Graham was familiar with all the Caravan s features and we went through them all. A great van. Nice highway test drive. No high-pressure sales techniques. About 3 weeks later I decided that it was time to buy and contacted Graham again by email with an offer. Went in to sign the deal on Friday the 13th. So much for bad luck. I had been dreading the whole buying experience but it turned out quite pleasant. The salespeople, associates and support staff whom I met were friendly, the premises were spotless and there s a great selection of coffees in the waiting area.
Love that new van and that great deal. Thanks again Graham.